Return Policy

Wholesale Greeting Cards Return Policy

Thank you for choosing Wholesale Greeting Cards for your bulk greeting card needs. We strive to provide high-quality products and exceptional customer service. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return policy.

Return Period: You may return eligible items within 30 days of the purchase date.

Return Process: To initiate a return, please follow these steps:

  1. Email our customer support team at support@wholesalegreetingcards.co with the subject line "Return Request."
  2. In the email, provide the following information:
    • Your order number
    • The reason for the return
    • A clear description of the item(s) you wish to return
    • Any relevant supporting documentation, such as photos if the items are damaged
  3. Once we receive your email, our customer support team will respond within 1-2 business days with further instructions and a Return Authorization (RA) number, if applicable.

Return Conditions:

  • Items must be in their original, unused condition.
  • All packaging and labels must be intact.
  • Returns must be shipped back to us within 30 days of receiving the RA number.
  • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Refund Process: Upon receiving and inspecting the returned items, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

Exchanges: We currently do not offer direct exchanges. If you need a different item, please follow the return process for a refund and place a new order for the desired item.

Damaged or Defective Items: If you receive damaged or defective items, please include this information in your return request email. We may require photos as evidence to expedite the resolution process.

Contact Information: For any questions or assistance regarding returns, please contact our customer support team at support@wholesalegreetingcards.co.

Thank you for choosing Wholesale Greeting Cards. We appreciate your business and are committed to ensuring your satisfaction with our products and services.